Privacy Policy

Effective Date: 1-26-2026
Business Name: HVAC Lead Flow (Thessalonian Holdings Inc.)
Contact: [email protected]

This Privacy Policy explains how HVAC Lead Flow (Thessalonian Holdings Inc.) (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website(s), use our forms, and use our services (collectively, the “Services”).

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

Name, email address, phone number, and other contact details

Company name and business-related information

Information submitted through forms, surveys, scheduling pages, chats, or support requests

B. Information collected automatically

IP address, browser type, device type, operating system

Pages viewed, time on page, clicks, referring/exit pages

Usage data and activity logs related to how you interact with our site and Services

C. Cookies and similar technologies
We use cookies, pixels, web beacons, and similar technologies to operate our website, analyze traffic, measure performance, and improve user experience.

2) How We Use Your Information

We use your information to:

Provide, operate, and improve the Services

Respond to inquiries and provide customer support

Send service-related notifications and updates

Personalize content and improve website performance

Monitor usage trends, troubleshoot issues, and maintain security

Comply with legal obligations and enforce our terms

3) SMS Messaging and Opt-In Information (A2P/10DLC Compliance)

If you provide your mobile number and opt in through our forms, you consent to receive SMS messages from HVAC Lead Flow (Thessalonian Holdings Inc.). Messages may include appointment confirmations and reminders, service alerts and updates, and customer support communications (and only if you explicitly consent, occasional marketing messages).

Message frequency varies. Msg & data rates may apply.
Opt-Out: Reply STOP to unsubscribe at any time.
Help: Reply HELP for help.

4) How We Share Your Information

We do not sell or rent your personal information.

We may share information only in the following limited circumstances:

Service Providers: We may share information with trusted vendors who help us operate the Services (e.g., hosting, analytics, customer support, communications). They may access information only to perform services for us and must protect it.

Legal Requirements: We may disclose information if required by law, subpoena, court order, or to protect the rights, safety, and property of the Company, our users, or others.

Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction.

5) Mobile Information Sharing Statement (Required)

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes.
Information sharing to subcontractors in support services, such as customer service, is permitted.
All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

6) Cookies & Tracking Practices

We use cookies and similar technologies for:

Site functionality and performance

Analytics and traffic measurement

Improving user experience and diagnosing issues

You can control cookies through your browser settings and may disable cookies. If you disable cookies, some features of the site may not function properly.

7) Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

8) Your Rights and Choices

You may request access to, correction of, or deletion of your personal information by contacting us at:
[email protected]

We will respond within a reasonable timeframe and consistent with applicable laws.

9) Data Retention

We retain personal information only as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the Effective Date above. Continued use of the Services after changes are posted means you accept the updated policy.

11) Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us at:
[email protected]